I just wanted to reiterate how impressed I am with your whole team.  They’re fantastic and I really appreciate the incredible customer service and support from every single one of them.  PM Separations is a pleasure to work with as usual.”


Thank you very much for the update.  I really appreciate the exemplary customer service.”


For the Imtakt column, I tried.  And I love it!  It’s a winner among other 3 columns tested on my Lipidomics workflow.  Thank you so much for recommending this column to me.”


Yay.  I’m so happy that it worked out.  You’ve always been such a great product provider for us

-CS – WA

The PM team has again gone those extra metres and kept our labs going with exceptional service, thank you.  There is no other company like PM Separations!!

-Graeme – VIC

Another great product from PM Separations that does what it says on the tin.  Well done!  Such a great team!

-Sam – QLD

You guys are really outstanding when it comes to customer service!

-Julie – QLD

Hi Louise.  Thank you so much for your email, it has been very helpful to have updates along the way.  We really appreciate the help of the customer service team, you’ve made this process very easy for us.

-Kate – NSW

I would like to say a big thank you for organizing the urgent order and delivery of Imazapic solution. I received it today.    Great customer service!!!!!

-Renu P – QLD

“Dear P&M Team, thank you for your continuous support over the years. You diligence, professionalism and customer care is exemplary! Keep up with an amazing work! Together, we serve patients better”

-Danijela – NSW

“Thank you so much for the update, I really appreciate you keeping us in the loop! Considering how crazy everything is at present, it’s nice to be able to keep track of everything so thoroughly”


“Hi Simone, I was very surprised at how fast it came. I really do appreciate the fabulous customer service that PM Separations provides 😊”

“Also, thanks to Dinah for replying/preparing the quote so quickly. I understand it’s not an easy time right now, and your staff continue to excel”

-Dr Allan -Canberra

Thanks Simone and Michael Your service is impeccable. Thank you for responding to my request for urgency. Greatly appreciated.

 -M. Ayhan – Victoria


“Excelled is grossly understating how PM staff have gone about knowing your business and your client needs and providing the highest of service delivery standards.

Graeme Carter – Victoria


“It’s always a pleasure as you and the team really understand our work and always have interesting, relevant and detailed info for us.

Matthew Di Rago – Victoria


Thank you and your fabulous staff!

Michael O’Loughlin – QLD


Thank you so so very much for helping me out and sending some sample solutions.  Great service as always 

Martina Kopp -Argenta Manufacturing Ltd


Many thanks Simone for your prompt help!

Great service

Xiao Suo – Sydney LHD


Thank you very, very much once again for acting on this order so quickly and ensuring delivery was treated with urgency!

Great work 

Carmel -Forensic Science SA


Thanks a lot Simone for you kind follow up and the excellent customer services

Dr Rosita Zakaria – RMIT University

Brilliant as always 🙂

Kira Dewar-Byrnes – MPL Laboratories

“I have been buying from PM Separations in the past 3 years. These include SPE products, analytical standards, GC and LC consumables. The products I have received are always top quality and very good priced. The area that impresses me the most is PM Separations customer service. Whenever a problem arises, Michael and his team are always helpful and try to solve them as quickly as possible. PM Separations also meets my special requests such as custom-made standard mixes, and they always come up with multiple alternatives. When you are dealing with PM Separations, you know that you are in good hands. Receiving products from PM Separations, it is not the end of their services, it is just the beginning.”

HChang WaterCare New Zealand

“Awesome service and updates”

Alp Bekensir Safework Laboratories

“Thank you so much for your email. The issue was rectified very quickly and effortlessly so thank you to everyone at PM for sorting it out promptly. As always your customer service is wonderful!”

Nicole Hudson Racing NSW

“Thanks for always providing precipitate-free solutions 😊”

L.Nguyen University of SA